Help for Timebank Managers

For local timebank managers

The help and advice here is for people who are managers of local timebanks in the Birmingham Timebanks network.  It covers:

How do I add a new user?

How do I reset a user’s password?

Can I edit other people’s postings on the system?

How can I adjust time balances?

How can I help people make sure they pay any hours they owe?

What if I need reminding what to do or hit a problem managing the system?

How do I add a new user?

To add a new Timebank account (which can be for an individual or a group, organisation or project etc) you need to be signed in using your username and password and have admin privileges.  When you have signed in as normal on the site, you should see the black ribbon at the top of the page which gives you access to the admin section.  Click on the Dashboard option under ‘Birmingham Timebanks’ and then on the menu that opens in the left margin:

select Users > ‘Add User’.  Scroll down to Add New User.  Add the username, which will be based on firstnamelastname (no spaces or capital letters). Add the contact email address (if the user does not have an email address, then you can either set one up for them at gmail or similar OR you can fill in a dummy email address @birminghamtimebanks.org.uk). Select ‘Author’ from the dropdown box and tick the box below relating to email notification.  In the ‘Choose Groups’ box select Registered and the name of the local timebank(s) they want to join. Press the Add New User button.

Once you have created a new user – as above – you can reset their automatically generated password with a more memorable strong password using the routine below.

How do I reset a user’s password?

Follow the advice above to get to the Birmingham Timebanks dashboard and then:

Select ‘All Users’ from the Users menu.  Enter the username of the account you want to amend and click to search.  Click on the Edit label under the username to call up the record.  Scroll down to the Account Management Heading and press the Generate New Password button.  You can either have the randomly generated password; or type in a new strong password in the box.  When completed, press Update User at the bottom of the page.

Can I edit other people’s postings on the system?

When you are logged in you should see an Edit label on each post or comment.  You can use this to amend posts and comments.  Alternatively, go to the Posts menu in the left hand margin and choose the post to amend from the listing there under All Posts.

How can I adjust time balances?

When you are logged in and have called up a user account as above,  you should see an Hours tab on the user record.  Click on this and scroll down to Adjust Balance.

How can I help people make sure they pay any hours they owe?

In the first place, members are expected to pay for the time cost of work done for them using the time transfer control pretty much as soon as the work is done.  Transferring time is simple and easy to do.  If someone forgets to pay, then they can be reminded – either by the person who did the work, or by you sending a message – through ‘Your Messages’.  If bills aren’t paid, you have the ability to adjust time balances (see above).

What if I need reminding what to do or hit a problem managing the system?

Don’t panic: get in touch with the Birmingham Timebank administrator.  As local branches grow in size and number, we are hoping to develop regular meetings for local timebank managers so that peer support can flourish.